Communications

• Social Media Assets

• Newsletter Setup, Assets & Staff Training

• Press Releases

Consultancy

• Ongoing Advice, Support and Training

Design

• Display, Banner & Magazine Ads

• Display & Signage

• Logo Design, Branding & Brand Guidelines

• Policy Documents, Handbooks & Presentations

• Posters, Flyers & Leaflets

• Social Media Assets

• Stationery, Cards & Certificates

Marketing

• Campaign Assets, Set-up, Monitoring & Reporting for:

  • Admissions Campaigns

  • Recruitment & Vacancy Campaigns

  • Social Media Marketing Campaigns

  • Email Marketing Campaigns

  • (Campaign costs not included)

• Free Access to our Recruitment Partner (specialising in IT & Finance positions)

Media

• Videography Edits (On-site videography can be added as an add-on)

• Photography Edits (On-site photography can be added as an add-on)

Print

• Print Management (printing costs not included)

Web

• Website Management (included in the Creative Partner Package, if we have designed your website)

• Website Icons & Graphics

• Flat-Rate Design & Marketing Service

• Dedicated Creative Director

• Dedicated Print & Production Manager

• Access to an Experienced Creative Team

• Revisions (Fair Use)

• Creative Services CPD

Design:

• On-site Creative Training Session (Branding, Strategy, Direction) from £500 per day*

Media:

• On-site Photography (On-site School Photography Shoots) from £500 per day*

• On-site Videography (Admissions, Promo, Social Content) from £750 per day*

• On-site Drone Footage/Photography (including licensed drone pilot) from £500 per day*

Web:

• Website Design (Full Build) from £1000

1. Fair Use Policy

The Creative Partner Package is structured as an ongoing design subscription service. While requests are not capped, all work is delivered under a fair use model to ensure consistent quality and turnaround across all clients.

• A maximum of 2 active tasks will be worked on at any one time

• Additional requests will be placed in a managed queue and completed sequentially in order of submission, unless otherwise agreed

• There is no limit to the number of requests that can be submitted; however, delivery is governed by capacity and prioritisation

• Work continues month-to-month, allowing larger or ongoing projects to be completed over time

• Turnaround times and delivery capacity are subject to current workload and project complexity

• Requests deemed excessive or outside the reasonable scope of the service may require a revised agreement

2. Turnaround Times

Typical turnaround times are as follows:

• Small tasks (e.g. web updates, social media graphics): 1–3 working days

• Medium tasks (e.g. flyers, branding assets): 3–5 working days

• Large projects (e.g. signage, campaigns, video editing): timelines agreed in advance

All turnaround times are estimates only and are not guaranteed. Delivery timelines may vary depending on complexity, workload, and client responsiveness.

3. Revisions & Scope

• Revisions must remain within the scope of the original brief

• Requests that materially change the direction, objectives, or deliverables will be treated as a new task

• Ongoing revision cycles may impact delivery timelines and queue progression

4. Requests & Communication

• All requests must be submitted via the designated email address

• Clear, complete briefs are required before work can begin

• Timely feedback and approvals are essential to maintain delivery timelines

• Delays in client communication or provision of materials may result in adjusted timelines

5. Working Hours

• Services are delivered during standard working hours (Monday–Friday)

• Requests submitted outside of these hours will be processed on the next working day

• Urgent or out-of-hours work may be subject to additional fees, agreed in advance

6. On-Site Visits

• All services are delivered remotely unless otherwise agreed

• On-site visits are not included within the standard package

• Any required travel, time, and associated expenses will be quoted and agreed in advance

7. Print & Production

• Printing and production costs are not included

• Your dedicated Print & Production Manager can coordinate with trusted suppliers and provide quotes where required

• Final approval of all print materials remains the client’s responsibility

8. Marketing Services

• All marketing activity requires an agreed campaign budget provided by the client

• Recruitment support is available for roles with an advertised annual salary of £45,000 or above

9. Payment & Service Continuity

• Services are provided on a subscription basis and must be paid in advance

• Failure to make payment may result in the suspension of all active and queued work

• No work will be delivered while payments remain outstanding

10. Intellectual Property

• Final approved deliverables become the client’s property upon full payment

• We reserve the right to showcase completed work for portfolio and promotional purposes unless otherwise agreed in writing

11. Liability

• We are not liable for any indirect, incidental, or consequential losses arising from the use of delivered work

• The client is responsible for final review and approval of all deliverables prior to use, publication, or production

12. Contract Length & Renewal

• The Creative Partner Package is subject to an initial 6-month contract

• Upon renewal, a 12-month agreement may be entered into

• Pricing is fixed for the duration of the agreed contract term

13. Termination

• Early termination of the agreement requires written notice and may be subject to settlement of the remaining contract value

• Either party may terminate the agreement in the event of a material breach of these terms